Privacy Policy

Effective Date: 01/05/2026

 

1. Introduction

Welcome to Hoftan Apartments Ltd. 

We operate a hospitality business including short-let apartments, hotel rooms, and related services. 

 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.hoftanapartments.com) and use our services.

 

2. Information We Collect

 

We may collect the following types of information:

 

2.1 Personal Information

 

Full name

Email address

Phone number

Billing and payment details

Government-issued identification (where required for check-in)

 

 

2.2 Booking Information

 

Reservation details

 

Stay history and preferences

 

Special requests

 

 

2.3 Technical Data

 

IP address

 

Browser type

 

Device information

 

Pages visited and usage data

 

 

2.4 Cookies and Tracking Technologies

 

We use cookies and similar technologies to improve your experience, analyze traffic, and personalize content.

 

3. How We Use Your Information

 

We use your information to:

 

Process and manage bookings

 

Communicate with you about reservations and inquiries

 

Provide customer support

 

Improve our website and services

 

Send promotional offers (where permitted)

 

Comply with legal and regulatory requirements

 

 

4. Legal Basis for Processing

 

Depending on your location, we process your data based on:

 

Contractual necessity

 

Legal obligations

 

Legitimate business interests

 

Your consent (for marketing communications)

 

 

5. Sharing Your Information

 

We may share your information with:

 

Payment processors (e.g Paystack, Fluttawave, and Interswitch web pay)

 

Booking platforms (e.g., Booking.com, Airbnb)

 

Service providers (IT, maintenance, customer support)

 

Legal or regulatory authorities when required

 

 

We do not sell your personal data.

 

6. Data Retention

 

We retain your personal information only as long as necessary for business, legal, and regulatory purposes.

 

7. Data Security

 

We implement appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure.

 

8. Your Rights

 

Depending on your jurisdiction, you may have the right to:

 

Access your personal data

 

Request correction or deletion

 

Object to or restrict processing

 

Withdraw consent

 

 

To exercise your rights, contact us at info@hoftanapartments.com.

 

9. International Data Transfers

 

If you access our services from outside Nigeria, your information may be transferred to and processed in countries with different data protection laws.

 

10. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

 

11. Children’s Privacy

 

Our services are not directed at individuals under 18. We do not knowingly collect data from children.

 

12. Updates to This Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

13. Contact Us

 

If you have any questions about this Privacy Policy, please contact us:

 

 

12b Rafiu Shittu Street, Alaka Estate off Western Avenue Road Surulere Lagos.

 

Email: info@hoftanapartments.com.

Phone no: